Five Behaviors

What Most Leaders Get Wrong About Commitment

What Most Leaders Get Wrong About Commitment

In my Five Behaviors of a Team® workshops, many leaders and managers are surprised to find out that agreement is not a prerequisite for team commitment. But here’s the truth: Meeting someone’s individual preference isn’t necessary for their commitment. Group agreement...

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No Trust, No Results: Here’s How To Fix It

No Trust, No Results: Here’s How To Fix It

Trust is the foundation that makes every other aspect of teamwork possible. When trust is low, teams stall. People hesitate to ask for help, avoid hard conversations, or second-guess decisions. But when trust is present? People speak up. Disagree. Pitch in. Move fast....

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A Bridge Back to Trust (From Someone Who’s Built a Few)

A Bridge Back to Trust (From Someone Who’s Built a Few)

Trust gets broken. Even in healthy teams. Even with the best intentions. A deadline gets missed. A comment lands the wrong way. Someone shuts down instead of leaning in. And suddenly, there’s distance where there used to be flow. So how can we come back from that? One...

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